Effective communication is one of the most important life skills to learn. Communication is defined as the exchange of information to achieve a better understanding. Communication can be through written media (books, websites, and magazines), visual (through diagrams, charts, and graphs) or verbal (through body language, gestures, pitch, and tone of voice), or auditory (through verbal exchange). All these communication skills are soft communication skills that are essential for a successful career.
Possess strong communication skills in all aspects of life – from professional activities to personal life and everything in between. From a business perspective, all transactions come from communication. Good communication skills are necessary to help others and yourself understand the information correctly and quickly.
Conversely, poor communication skills often lead to misunderstandings and frustration. In a 2016 LinkedIn survey conducted in the United States, communication topped the list of the most desired skills among employers.
How to improve your communication skills
Here are some tips to keep in mind as you improve your ability to communicate effectively with others:
1. Attentive Listening
To become a good communicator, it is important to be a good listener. Active listening is key – pay close attention to what others are saying and clarify ambiguities by paraphrasing their questions for better understanding.
2. Be concise
Get your message across in as few words as possible. Do not use the filling words. Go straight to the point. A massive listener plays music or is unsure what you are talking about. Avoid talking too much and don’t use words that confuse the audience.
3. Your Body language
It is important to practice good body language, use eye contact, use hand gestures and watch your voice when interacting with others. A relaxed posture with a friendly tone can help you become closer to others. Eye contact is important in communication – look the person in the eye to show that you are paying attention to the conversation. But be careful not to stare at the person as this will make them feel uncomfortable.
4. Your Confidence Level
Be confident in what you say and how you communicate with others. Being confident is as simple as maintaining eye contact, maintaining a relaxed posture, and speaking concisely. Try not to make the sentences sound like questions, and avoid trying to sound aggressive or condescending. Confidence is something that is taught when we are kids. Many schools such as Dubai’s American schools have activities for kids that improves their confidence level.
5. Be receptive
In situations where you disagree with what someone else is saying, whether, with a boss, co-worker, or friend, it’s important to empathize with their point of view instead of trying to get your message across. Respect the opinions of others and never put down those who disagree with you.
Respecting and acknowledging what others say is an important aspect of communication. It can be as simple as being respectful, paying attention to what they are saying, using the person’s name, and not being distracted. Showing respect to others makes the other person feel valued, which leads to a more honest and productive conversation.
7. Use appropriate media
There are many different types of communication to use – choosing the right one is important. For example, face-to-face communication about serious matters (layoffs, salary changes, etc.) is more appropriate than sending an email about the matter.
Good communication skills for better work
Good communication skills are essential for career success. You have to know what you want and how you want to achieve it. A good relationship can help boost your career.
Good communication skills will help you ace the interview and the exam. Good exposure gives a significant advantage. To do your job effectively, you need to discuss problems, ask for information, communicate with others, and have good interpersonal skills, which are all part of good communication skills. They help to understand well and help to understand the needs of others.
Poor communication at work
Communication is key to success in the workplace. Although the loss of poor communication with others is not evident soon, it has a long workplace. Here are some signs of bad communication:
- Absence of Specific Communication
- Use false resources to report important messages
- Aggressively Passive communication
- Lack of attention
- Always Blaming others
- Fails to listen
An example of poor Radoshak shooting in 2006. The electronics chain laid off 400 employees, notifying employees via email. The company faced backlash after the switch, with many surprised by the switch to email instead of face-to-face meetings. RadioShack’s poor communication resulted from using the wrong communication medium with its employees. The company’s employees felt dehumanized and later resented the company.
This highlights the importance of communication in the professional world. Many universities offer masters in communication degrees to help students get future ready and excel in each and every type of communication process that businesses today possess.